Contact AdvTimer
We'd love to hear from you! Whether you have questions, feedback, bug reports, or feature suggestions, don't hesitate to get in touch.
Quick Information
Location
Milan, Italy
Response Time
Usually within 24-48 hours
Languages
English, Italian
Support
Free for all users
Get in Touch
We're temporarily updating our contact form. In the meantime, please send us an email directly and we'll respond as quickly as possible.
Email Us Directly
Click the email above or copy it to your email client. We typically respond within 24-48 hours.
📝 When contacting us, please include:
- Subject line: Brief description of your inquiry (e.g., "Bug Report", "Feature Request", "General Question")
- For bug reports: Browser version, device info, and steps to reproduce the issue
- For feature requests: Detailed description of what you'd like to see added
- For technical support: Description of the problem and what you were trying to do
Frequently Asked Questions
How do I report a bug?
Please use the contact form above with "Bug Report" as the subject. Include:
- Steps to reproduce the issue
- Your browser and device information
- What you expected to happen vs. what actually happened
- Screenshots if applicable
Can I suggest new features?
Absolutely! We love hearing feature ideas from our users. Use the "Feature Request" option in the contact form and describe your idea in detail.
Is AdvTimer really free?
Yes! AdvTimer is completely free to use. We may display non-intrusive advertisements to help cover hosting costs, but all core features remain free forever.
Do you have a mobile app?
Currently, AdvTimer is a web application that works great on all devices through your browser. We're considering a native mobile app for the future based on user feedback.
Can I use AdvTimer offline?
AdvTimer has some offline capabilities, but for the best experience and latest features, we recommend using it with an internet connection.
How do I export my timer data?
Currently, data export isn't available, but it's on our roadmap. All your data is stored locally in your browser, so it won't be lost when you return to the site.
About Our Support
🌟 What We Offer
- Free support for all users
- Personalized responses to your questions
- Bug fixes and feature considerations
- Technical assistance with AdvTimer features
⚡ Our Response Promise
- Bug Reports: Acknowledged within 24 hours
- Feature Requests: Reviewed and responded to within 48 hours
- General Questions: Answered within 24-48 hours
- Technical Issues: Priority response within 24 hours
Alternative Ways to Connect
🐛 Found a Bug?
Email us with "BUG REPORT" in the subject line. Include browser info, steps to reproduce, and screenshots if possible.
💡 Have an Idea?
Email us with "FEATURE REQUEST" in the subject line. Describe your idea in detail and explain how it would help your productivity.
❓ Need Help?
Email us with "SUPPORT" in the subject line. Describe what you're trying to do and where you're getting stuck.
🤝 Business Inquiry?
Email us with "BUSINESS" in the subject line for partnerships, integrations, or other business-related discussions.
What Happens Next?
We Receive Your Message
Your email lands in our inbox and gets categorized based on the subject line.
We Review and Investigate
We carefully read your message and investigate any issues or consider your suggestions.
We Respond Personally
You'll receive a personal response from our team, not an automated reply.
We Follow Through
For bugs and features, we'll keep you updated on progress and implementation.